Partial degradation — crawler & training

All other systems operational · Updated 1 minute ago · Sep 29, 2026, 14:32 UTC

System status

Uptime over the past 90 days

Dashboard

Operational

90 days ago99.99% uptimeToday

Chat widget & CDN

Operational

90 days ago100% uptimeToday

Public API

Operational

90 days ago99.97% uptimeToday

Crawler & training

Degraded performance

90 days ago99.71% uptimeToday

IntegrationsHubSpot, Zendesk, Slack

Operational

90 days ago99.95% uptimeToday

Email delivery

Operational

90 days ago99.99% uptimeToday

Slower website crawls in eu-west-1

Monitoring

Monitoring · 14:05 UTCA fix has been deployed. Crawl times are returning to normal; we're watching queues closely.

Identified · 12:40 UTCA spike in large-sitemap crawls saturated one worker pool. We're adding capacity.

Investigating · 11:58 UTCSome customers see website training take longer than usual. Answers are not affected.

API response time

p50 across all regions, last 24 hours · 182 ms

Past incidents

Sep 27, 2026

No incidents reported.

Sep 26, 2026

Public API returned 5xx errors for 7 minutes Resolved · 09:14 – 09:21 UTC

Sep 25, 2026

No incidents reported.

Sep 24, 2026

Delayed HubSpot contact sync Resolved · 2h 10m